How to use MyCare

Getting started

Setting up your MyCare account takes about a minute.

1. Go to app.mycare.life and register your account.
2. Enter your email and create a password.
3. Fill out the requirements in the registration form.
4. Start your 7-day free trial. You won't be charged if you cancel before the trial ends.

Tip: Use the email you check most often — that's where MyCare sends reminders and security notifications.

Your dashboard

When you sign in, you'll land on your dashboard. It's the home base for everything in MyCare. From here you can:

• See your most recent journal entries at a glance.
• See patterns MyCare has spotted in your journal.
• Open Ask MyCare AI to ask questions about your health history.
• Jump to your upcoming visits and visit prep.

The left-hand menu is always there for quick navigation: Journal, Documents, Recordings, Visits, Caregivers, and Settings.

Daily journaling

Journaling is the heart of MyCare. Even short entries add up to a useful picture of how you're doing over time.

How to add an entry

1. Open Journal from the left-hand menu.
2. Tap + New entry.
3. Choose how you'd like to journal — you can talk (record a voice note) or write directly in the entry.
4. Add a picture if you'd like — for example, a rash, a meal, or a medication label — then save.

What to log

• Symptoms: headaches, pain, fatigue, nausea, anything new or changing.
• Medications: name, dose, when you took it, and any side effects.

Tip: You don't have to be perfect. Even three short entries a week is enough for MyCare to start spotting patterns.

Ask MyCare AI

Ask MyCare AI only ever looks at your own data — your journal entries, documents, and recordings — to help you make sense of what's going on. It works in two ways.

Patterns surfaced for you

As you journal, MyCare quietly looks for patterns — for example, "headaches tend to happen on days with under 6 hours of sleep," or "energy is lower on the days after taking X." These show up as cards on your dashboard, so you don't have to ask for them.

Ask in plain language

Open Ask MyCare AI from the left-hand menu and ask questions like:

• "How many migraines did I have this month?"
• "What were the side effects after I started the new medication?"
• "Summarize my last three weeks for my doctor."

You'll get an answer using only your data, with citations to the entries it pulled from so you can double-check.

Heads up: AI answers can be wrong or incomplete. Always confirm anything important with a qualified healthcare provider.

Uploading documents

You can upload lab results, after-visit summaries, imaging reports, insurance cards, and more. MyCare will keep them in one place and let Ask MyCare AI reference them.

1. Open Documents from the menu.
2. Tap Upload and pick a PDF, image (JPG/PNG), or snap a photo with your phone.
3. Add a title (e.g., "Bloodwork — March 2026") and an optional category like Labs, Imaging, or After-visit notes.
4. MyCare will read the document and offer a short plain-language summary you can keep or edit.

Your plan includes unlimited uploads, so don't worry about saving everything that might be useful later.

Visit recordings & transcripts

It's hard to remember everything a doctor says. MyCare can record your appointment (with consent) and turn it into a clean, searchable transcript and summary.

Recording a visit

1. Open My Companion and start recording.
2. Let your provider know you'd like to record the visit and get their okay. (Recording laws vary — see the safety note below.)
3. Tap Stop when the conversation ends.
4. MyCare will automatically transcribe the audio and produce a short summary highlighting key points, medications, and follow-ups.

After the visit

• Read or search the full transcript.
• Save action items into your journal so you don't forget them.

Important: Always ask before recording. Some places require everyone in the conversation to consent.

Inviting a caregiver

You can invite a family member or friend to help — they can add entries, see summaries, and help prep for visits. You stay in control of what they can do.

1. Go to Settings and open Caregiver access.
2. Tap Invite caregiver and enter their email.
3. Choose their access level:
   • Basic Access
     • Patient overview with health trends and mood
     • Health insights and family history
     • Ask MyCare AI for caregiving advice
   • Full Access
     • Everything in Basic Access
     • Complete access to view documents
     • Full access to recordings and transcriptions
     • Complete journal entries access
4. They'll get an email with a secure invite link.

You can change permissions or remove a caregiver at any time from the same screen.

Account & subscription

Manage your plan, payment, and profile from Settings.

• Profile: update your name, email, and password.
• Plan: switch between Monthly ($9/mo) and Annual ($99/yr), or cancel.
• Billing: update your payment method and view receipts.

Cancellations take effect at the end of your current billing period — you keep access until then. See the billing terms for the full details.

Tips & help

Get the most out of MyCare

• Keep entries short. One sentence is fine — consistency matters more than detail.
• Log soon after it happens. Memory fades fast; even a quick rating is gold.
• Use Ask MyCare AI before appointments. Ask "what should I bring up at my next visit?"

Need a hand?

Email us at legal@syntext.io and we'll get back to you. For account or billing questions, include the email address you signed up with.